We believe your personal data belongs to you. jilliv never sells your information — on this page, learn what we collect, why we collect it, and how we keep it safe.
Last Updated: January 1, 2026Protecting every user's data is our top priority at jilliv. We operate according to the six core principles outlined below.
All your data is stored with AES-256 encryption. Plain text is never stored on our servers.
Jilliv never sells your personal information to advertisers or any third party.
We only collect the information necessary to provide our services — nothing more.
You can view, correct, or request deletion of your data at any time.
Jilliv complies with international data protection regulations and conducts regular security audits.
Your email address or mobile number will never be used to send irrelevant promotional messages. You also have the option to turn off all notifications.
This Privacy Policy applies to all users of the jilliv platform. By using our services, you are considered to have agreed to this policy.
As a responsible online gaming platform, jilliv places the highest importance on your privacy. This Privacy Policy explains what information jilliv collects, why it is collected, and how that information is used and kept secure.
We believe transparency is the foundation of trust. That's why this policy is written in plain language — no legal jargon, no hidden clauses. From the moment you open an account with jilliv to every transaction you make, your data remains fully protected.
This Privacy Policy applies to the jilliv website, mobile app, and all digital services. If you have any questions, our support team is always ready to help.
Jilliv only collects information necessary to run the service smoothly. This data falls into two categories — information you provide directly, and information collected automatically.
Information you provide during registration and account use:
| Data Type | Example | Necessity |
|---|---|---|
| Identity Information | Full name, date of birth | Mandatory |
| Contact information | Mobile number, email address | Mandatory |
| Identity Document | NID, Passport, or Driving License | For KYC verification |
| Financial information | Mobile banking number, bank account | For transactions |
| Address | Division, District, Upazila | For KYC verification |
When you use jilliv, certain information is collected automatically:
We never store your full bank card number or PIN. All payment processing is handled through fully secure third-party gateways.
Every reason jilliv collects your data is specific and justified. The key purposes are explained below:
Jilliv never sells or transfers your information to third parties for advertising purposes. This is a core principle we stand by.
Jilliv's servers operate under internationally recognized security standards. To protect your privacy, we implement the following technical and organizational measures:
In the event of a data security breach, we will notify affected users within the legally required timeframe and take all necessary action.
Jilliv will never sell your personal data under any circumstances. Data may only be shared in the limited situations outlined below:
All of our third-party partners are contractually bound to uphold data protection obligations. They may not use the information they receive for any other purpose.
Jilliv's website and app use cookies and similar technologies to enhance your experience and monitor site performance.
You can manage non-essential cookies through your browser settings. Note that some features may be limited as a result.
Every registered user on jilliv has the following rights over their own data. Contact support to exercise any of these rights.
You have every right to know what information we hold about you.
You may request that incorrect or incomplete information be corrected.
Under certain circumstances, you may request the permanent deletion of your account and associated data.
You may request that the processing of your data be temporarily restricted in certain cases.
The ability to export your data in a structured, portable format.
The right to object to and restrict the processing of your data for specific purposes.
To exercise your rights support@jilliv.comEmail us or reach out via live chat. We typically respond within 72 hours.
Jilliv strictly prohibits the use of its services by anyone under the age of 18. Age is verified at registration. If we have evidence that a minor is using an account, that account will be immediately closed and any collected data will be deleted.
If a parent or guardian becomes aware that a minor has an account with us, they are welcome to reach out. We will act promptly.
Jilliv retains your data only for as long as necessary. The retention periods for different types of information are outlined below:
| Data Type | Retention Period |
|---|---|
| Account Data (Active) | Until account closure |
| Financial Transaction Records | 7 years after account closure (legal obligation) |
| KYC documents | 5 years after account closure |
| Game History | 2 years after account closure |
| Support chat records | 1 year after last contact |
| Log Files & Session Data | 90 Days |
Once the retention period expires, data is automatically deleted or anonymized using secure methods.
Jilliv may update this Privacy Policy as needed. For any significant changes, we will:
Continued use of jilliv after any changes will be considered your acceptance of the updated policy. We recommend reviewing this page regularly.
For any privacy-related questions, complaints, or to exercise your rights, please contact us through the following:
We typically respond to privacy-related requests within 72 hours. Complex requests may take up to 30 business days.