Jilliv Terms & Conditions — Your Rights & Responsibilities

Please read these Terms & Conditions carefully before creating an account or using jilliv's services. This document constitutes a legally binding agreement between you and us.

Last Updated: 1 January 2026

Key Terms at a Glance

Age Restriction

To open an account with jilliv, you must be 18 years of age or older. Proof of identity may be required for age verification.

One Account

Each individual may hold only one account. Creating multiple accounts is a direct violation of jilliv's policies.

Bonus Policy

All bonuses and promotions are subject to specific wagering requirements. Bonuses or winnings cannot be withdrawn until these conditions are met.

Payment Verification

Identity verification (KYC) is mandatory before making a withdrawal. jilliv reserves the right to close any account found to have been registered with false information.

Fair Play

If any form of fraud, bot usage, or irregular betting patterns is detected, the account will be suspended or permanently closed.

Data Protection

Your personal information is stored in accordance with jilliv's Privacy Policy and will not be sold to third parties.

These Terms & Conditions apply to all registered users of the jilliv platform. By using our services, you are automatically considered to have accepted these terms.

1. General Terms & Conditions

Jilliv is an online gaming platform serving both the Bangladeshi and international markets. These Terms & Conditions ("Terms") form a legally binding agreement between jilliv and its users. By using the jilliv website or app, or by creating an account, you confirm that you have read, understood, and agreed to these Terms.

These Terms & Conditions have been written in English for the convenience of our Bangladeshi users. If you need any clarification, our support team is always on hand to help.

  • Jilliv reserves the right to amend these Terms & Conditions at any time.
  • Continued use of the service following any changes will be considered acceptance of the updated terms.
  • Jilliv's services are intended for personal, non-commercial use only.
  • Accessing jilliv's services from any jurisdiction where they are legally prohibited is not permitted.

2. Account Registration

To create an account on jilliv, you must provide accurate and complete information. Accounts opened with false or incomplete details may be closed at any time.

During registration, you must provide your real name, date of birth, and mobile number. Using another person's details is considered a violation of our terms.

Registration Requirements
  • Users must be at least 18 years of age to register.
  • Each individual may operate one account only.
  • The same mobile number, email address, or bank account cannot be used across multiple jilliv accounts.
  • It is the user's responsibility to keep their account password confidential.
  • Any suspicious activity on your account must be reported to jilliv support immediately.
  • Allowing any third party to access or use your account is strictly prohibited.
Identity Verification (KYC)

As part of our security and legal compliance process, jilliv may request identity documents (National ID, passport, or driving licence) and proof of address at any time. Withdrawals may be placed on hold until the KYC process is completed.


3. Deposits & Withdrawals

Jilliv supports deposits via bKash, Nagad, Rocket, and bank transfer. All financial transactions are processed through secure SSL-encrypted channels.

Deposit Conditions
  • The minimum deposit amount is ৳100.
  • Deposits are usually credited instantly or within a maximum of 30 minutes.
  • Deposits made using third-party payment methods are not accepted.
  • If you experience any issues during a deposit, please keep your reference number for follow-up.
Withdrawal Conditions
  • KYC verification must be completed before making a withdrawal.
  • The minimum withdrawal amount is ৳500.
  • Standard withdrawals are processed within 1–24 hours.
  • Winnings derived from bonuses are subject to wagering requirements before withdrawal.
  • As part of our anti-money laundering procedures, unusual withdrawal requests may be subject to verification.

Withdrawals should generally be made via the same method used for the deposit. Requests to withdraw through a different method may require additional verification.


4. Bonuses & Promotions

Jilliv regularly offers a variety of bonuses and promotional offers. Each offer has its own terms, which are detailed on the offer page. General bonus policies are outlined below.

  • The welcome bonus is available to first-time registrants only.
  • The wagering requirement for each bonus typically ranges from 1x to 30x.
  • Wagering must be completed within a specified period after claiming a bonus.
  • Multiple bonuses cannot be used simultaneously unless the offer explicitly states otherwise.
  • Jilliv reserves the right to modify or cancel any bonus offer at any time.
  • If bonus abuse is proven, the account will be terminated.

Bonus balance and real balance are displayed separately. Bonus funds cannot be withdrawn until the wagering requirements have been met.


5. Gaming Rules

Every game on jilliv operates under specific rules. All game outcomes are determined by RNG (Random Number Generator) technology, ensuring they are completely fair and verifiable.

  • All bets are final once confirmed and cannot be changed.
  • If a game is cancelled due to a technical error, all bets will be refunded.
  • If you are disconnected during a live game, the result of any placed bets will be saved on the server.
  • If a match is cancelled in Sports Betting, the bet will be considered void.
  • Bets placed after an odds change will be settled at the updated odds.

6. Prohibited Activities

The following activities are strictly prohibited on jilliv. If any of these are proven, the account will be immediately closed and the balance may be forfeited.

  • Using automated bots or software to play games.
  • Attempting to collude with other players to influence game outcomes.
  • Using the platform for money laundering or any other illegal financial transactions.
  • Attempting to exploit the bonus system for abnormal profit.
  • Operating an account using another person's details.
  • Any attempt to circumvent or compromise the platform's security systems.

7. Account Closure

You can close your account at any time by contacting our support team. You will be given the opportunity to withdraw any remaining balance before the account is closed.

Jilliv reserves the right to unilaterally suspend or close any account for the following reasons:

  • Violation of these Terms & Conditions.
  • Fraudulent or suspicious activity.
  • Providing false or incorrect information.
  • Court order or legal obligation.

8. Limitation of Liability

Jilliv is not directly liable for any user losses resulting from technical errors on the platform, server downtime, or disruptions to third-party services. However, we make every effort to resolve such issues as quickly as possible.

  • Any financial losses incurred through gaming are solely the user's responsibility.
  • Jilliv is not responsible for any game losses caused by internet disconnection.
  • Jilliv is not liable for delays caused by third-party payment gateways.

9. Privacy Policy

For full details on how we collect, store, and use your personal data, please read our Privacy Policy. The Privacy Policy applies equally alongside these Terms & Conditions.

  • Your personal information will never be sold to third parties.
  • Your information is not shared with third parties except where required by law.
  • You may request to view or delete your personal information.

For more details, visit our Privacy Policy page.


10. Dispute Resolution

If you have a dispute or complaint, please contact our customer support first. We aim to respond to all complaints within 48 hours. If a resolution cannot be reached directly, the dispute will be referred to independent mediation.

  • Complaints must be submitted to support within 30 days of the incident.
  • Please submit any screenshots or supporting information relevant to your complaint.
  • If a fraudulent complaint is proven, the account may be closed.

11. Right to Amend

Jilliv reserves the right to modify, add to, or cancel these Terms & Conditions at any time. For significant changes, advance notice will be sent to your registered mobile number or email. Continued use of the service after any changes constitutes acceptance of the updated terms.


12. Contact

If you have any questions or comments regarding these Terms & Conditions, please contact us:

Email: support@jilliv.com
Live Chat: Available 24/7 on our website
Average response time: within 3 minutes

You've read the terms — now join us

Now that you're familiar with jilliv's Terms & Conditions, why wait? Register today and start enjoying a safe gaming experience.

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